Frequently Asked Questions​

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Auto Coverage

To help you understand your auto insurance options, we’ve answered some common questions here. Need more details? Call 1.800.321.0899 or call your local Agent.

Auto Policies

Your auto insurance policy is customized to give you the best value. The more you understand about your auto policy, the more you’ll know about what is covered. That’s why we’ve included some basic policy information here. Need more details? Call 1.800.321.0899 or call your local Agent. There are typically five sections of an auto insurance policy: Declarations, Coverage/Insuring Agreement, Exclusions, Conditions,

Auto Claims

Your insurance policy is customized to give you the best value. The more you understand about your policy, the more you’ll know about what is covered. That’s why we’ve included some basic claim information here. Need more details? Call 1.800.321.0899 or call your local Agent.

Other FAQs

What is a Lien Holder?

Basically, a lien holder owns the loan on your car and your title. If you are making payments or leasing a car, a bank or dealership is probably your lien holder. Why should you know who has the title to your car? As a general rule, our settlement payments are made to that person.

Yes, it is always a good idea to file a police report to document the circumstances of the incident.

This report should be filed only if it’s required by your state. Call or ask your local Agent if you are unsure of your state’s requirements.

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